Help & Support Center

Frequently Asked Questions

Have a question about digital menus, QR codes, website setup, or billing? Find quick answers below.

No! Guests simply point their phone camera at your QR code, and your instant digital menu loads immediately in their web browser. No app download, registration, or login is required.

Still have questions or need assistance?

Our support team is available to help you set up your restaurant menu, configure custom domains, or plan an enterprise rollout.

Contact Customer Support Explore Pricing Plans

Frequently Asked Questions

Do my guests need to download an app to view the menu?

How long does it take to set up SmartMenu?

Is there a free trial available?

Can I update prices and sold-out items from my phone?

What happens when I change a dish price or photo?

How does multi-language translation work?

Can I add allergen badges and dietary filters?

Can guests order directly from their table?

Do I need coding or web design skills to build a website?

Can I connect my own custom domain (e.g. www.myrestaurant.com)?

Will my website help us rank on Google Search & Maps?

Is website hosting included in my subscription?

What pricing plans do you offer?

Are there any hidden fees or setup charges?

Can I cancel or change my plan anytime?

What file formats can I download for printing QR codes?

Can I customize the QR code colors and add our logo?

Can I assign specific QR codes to individual table numbers?

Do you support multi-location restaurant chains and franchises?

Is my restaurant data secure and backed up?

Still have questions or need assistance?